Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access the Service or parts of the Service;

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority;

• Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Moonwrench (Pty) Ltd, Annexe A, Darter Road, Gardens, Cape Town, trading as Made By Scherf;

• Cookies are small files placed on Your device by a website, containing the details of Your browsing history among its many uses;

• Country refers to South Africa;

• Device means any device that can access the Service such as a computer, cellphone, or digital tablet;

• Personal Data is any information that relates to an identified or identifiable individual;

• Service refers to the Website offering online purchasing of our products

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used;

• Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service;

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g.: the duration of a page visit).

• Website refers to Made By Scherf, accessible from https://www.madebyscherf.co.

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask You to provide certain information to contact or identify You, including:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data may include details like Your IP address, browser type, the pages You visit, and the time and date of Your visits.

Additional Data Collection Tools

We use various tools to enhance our service, including:

Analytics

We use analytics tools (e.g.: Google Analytics) to monitor and analyze web traffic and user behavior to improve our offerings.

Email Marketing

We use email marketing services (e.g.: MailChimp) to manage and send promotional emails and updates.

Ads

We utilize advertising services (e.g.: Google Ads) to deliver tailored promotions and advertisements based on Your preferences and browsing behavior.

Payments

For processing payments, We integrate third-party platforms (e.g.: , PayFast, PayPal) that securely handle payment details.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies like web beacons and pixels to improve and analyze Our Service.

Using Your Personal Data

We may use Your data for purposes such as:

• Providing and maintaining Our Service

• Managing Your account and purchases

• Delivering marketing communications

• Analyzing and improving Our Service through data insights

Sharing Your Data

We may share Your information with:

• Service Providers for analytics, email marketing, advertising, and payment processing.

• Business partners for promotions and partnerships.

• Third-party Social Media Services when You log in through platforms like Facebook, Instagram, or Google.

Retention and Security

We retain Your data only as necessary for legal and operational purposes and employ industry-standard measures to protect Your information.

We may update this Privacy Policy periodically. You are encouraged to review this policy for changes, which are effective once posted.

For questions or concerns, please contact us at:

Email: madebyscherf@gmail.com