Terms & Conditions

These Terms and Conditions govern your use of our website located at https://www.madebyscherf.co (the “Website”) and the purchase of products from Made By Scherf. By accessing or using the Website, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use the Website.

Interpretations & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Made By Scherf, Moonwrench (Pty) Ltd, Annexe A, Darter Road, Gardens, Cape Town.

• Products refer to the handmade streetwear items listed and sold on the Website.

• Orders mean a request by You to purchase Products from Us.

• Service refers to the Website and any related services provided by Us.

• Website refers to Made By Scherf, accessible from https://www.madebyscherf.co.

• You means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Use of the Website

By using the Website, You represent and warrant that:

• You are at least 18 years old or have obtained parental consent;

• You will use the Website in accordance with these Terms and Conditions and applicable laws;

• You will provide accurate and truthful information when placing an Order;

Products

Description of Products

We strive to accurately describe our Products, including colors, designs, and materials. However, as items are handmade and customised to order, there may be slight variations in the final product.

Availability

All Products are subject to availability. We reserve the right to discontinue any Product at any time or refuse an Order for any reason.

Orders & Payments

Placing an Order

When You place an Order through the Website, You agree to provide accurate and complete information. All Orders are subject to acceptance by Us, and we reserve the right to cancel any Order for reasons including:

• Errors in product or pricing information

• Unavailability of Products

• Fraudulent activity or suspicion thereof

Payment

We accept payments via third-party platforms, such as iKhoka and other payment gateways listed on the Website. By providing Your payment information, You represent and warrant that You are authorized to use the chosen payment method.

Pricing

We reserve the right to adjust prices at any time without prior notice. Prices displayed on the Website include Value Added Tax, but does not include shipping, or other charges unless specified. Any additional charges will be disclosed during the checkout process.

Shipping & Delivery

We ship to the locations listed on our Website. Delivery times may vary based on your location and are estimated during checkout. Each item is made to order and our team will remain in contact with you on the process, up until shipping. You can expect shipping to happen anything between 10 and 14 days from checkout.

Responsibility

Once the Products are shipped, ownership and responsibility for the Products transfer to You. We are not responsible for delays, damages, or losses caused by third-party shipping providers.

Returns and Refunds

Eligibility

We accept returns only for defective or damaged Products. Returned Products must be unused and in their original condition.

Process

To request a return, please contact us within 7 days of receiving your Order at madebyscherf@gmail.com. Approved refunds will be issued to the original payment method within 14 business days.

Other

Intellectual Property

All content on the Website, including but not limited to text, images, logos, and graphics, is the property of Made By Scherf or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to Your use of the Website or the purchase of Products.

Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, losses, or liabilities arising from:

• Your violation of these Terms and Conditions

• Your misuse of the Website or Products

Termination

We may terminate or suspend Your access to the Website immediately, without prior notice or liability, for any reason, including if You breach these Terms and Conditions.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective when posted on this page. Your continued use of the Website following any changes constitutes acceptance of those changes.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective when posted on this page. Your continued use of the Website after any changes constitutes Your acceptance of the updated policy.

If You have any questions, You can contact us:

• By email: madebyscherf@gmail.com