THE HOOD | Drop Shoulder Thick Knit Hoodie with Boucle Inner

• Hoodie: Drop Shoulder Cut with Oversized Hood
• Fabric - Outer: 235 GSM, 80% Polyester, 18% Rayon, 2% Spandex
• Fabric - Inner: 342 GSM, 100% Polyester

We accept returns only for defective or damaged products.

Process

To request a return, please contact us within 7 (seven) days of receiving your order at madebyscherf@gmail.com. Approved refunds will be issued to the original payment method within 14 (fourteen) business days.

To be eligible for a return, the item must meet the following criteria:

• The item must be unused, unworn, and in the same condition that it was received
• The item must be returned in its original packaging, including tags and labels
• The return request must be initiated within 7 (seven) days of receiving the order

Non-Returnable Items

Certain items are non-returnable, including:

• Custom or personalised items made-to-order
• Items purchased during sale or clearance events (unless they are defective or damaged)

Shipping Policy

We ship to the locations listed on our website. Delivery times may vary based on your location and are estimated during checkout.

Each item is made-to-order and our team will remain in contact with you on the process, up until shipping. You can expect shipping to happen anything between 10 and 14 days from checkout.

Responsibility

We are not responsible for delays, damages, or losses caused by third-party shipping providers.